Toast Releases FY2024 ESG Report

Toast (NYSE: TOST), the all-in-one technology platform built for restaurants, released its FY2024 ESG Report today. The report provides an update on Toast’s progress and key metrics across ethical business conduct, data privacy and security, people and culture, environmental sustainability, and social impact initiatives. 

“Since founding Toast more than a decade ago, we’ve remained dedicated to our mission to empower the restaurant community to delight their guests, do what they love, and thrive,” said Aman Narang, CEO and Co-Founder of Toast. “As we continue to grow, we recognize the significant opportunity and responsibility we have to contribute to a more sustainable and inclusive hospitality industry. This year’s ESG report details our ongoing commitment to fostering a thriving food ecosystem, while simultaneously advancing sustainability and belonging at Toast.” 

Key milestones and ongoing initiatives in the FY2024 report include:

• Combating food insecurity: We addressed food insecurity through strategic philanthropy, employee engagement, and product innovation. Our employees directed over $500,000 in donations to more than 100 hunger relief organizations during our Season of Giving. We also enabled EBT SNAP benefits for Toast retail customers, and we’re working to increase customer adoption of this feature nationwide. We look forward to continuing this work with a new $5 Million commitment to fighting hunger, announced this summer. You can learn more about that initiative in our recent press release.

• Investing in industry prosperity: We deepened our commitment to supporting the restaurant community through initiatives like discounted technology for nonprofit restaurants, and a $500,000 donation to Culinary Careers Program (C•CAP) to support culinary career pathways for historically underserved youth. Toast employees also volunteered their time to culinary skills training and workforce development programs like C•CAP, Café Reconcile, and Future Chefs.

• Driving sustainable food systems: In addition to achieving net-zero Scope 2 emissions from electricity in Toast workplaces for the third consecutive year, we’re tackling packaging and food waste through product innovations for Toast customers. Our new Packaging Preferences feature led to over 2.3 million to-go orders opting out of unnecessary packaging. We also invested $1 million in six grantees through ReFED's Catalytic Grant Fund, directly supporting organizations piloting innovative food waste reduction solutions.

This report reflects the collective efforts of the Toast community to build a more resilient, equitable, and sustainable future for the food ecosystem. These efforts are essential to the long-term success of Toast and the community we serve. 

To learn more, read the full FY2024 ESG Report. Please direct any inquiries to ESG@toasttab.com.